This support article guides account holders on how to start a session they've invited people to.

SecureVideo has three different video platforms integrated: Zoom, One-Click, and VSee.

• Zoom was set as the default video engine for new accounts starting May 2016, for greater quality in group sessions and challenging network environments. 
• One-Click was introduced in October 2020 as an easy, no-install solution.
• SecureVideo began in 2013 with VSee, and continues to support it as a legacy video solution. 

If you are unsure which platform you are using, check the lower left hand corner of your Dashboard to see if the button says "Install Zoom" or "Install VSee". If there is no install button, and/or the session shows "One-Click" on the meeting panel or page, then it is a One-Click session. 

You may also be interested in:

• Zoom, One-Click, or VSee: How do I enter a videoconference session? (Participant)

• Zoom
• One-Click
• VSee

Zoom Instructions

• Zoom: Starting a videoconference session
• How do invitees join a video session? (Account holder to account holder)
• Zoom: Ending a videoconference session

One-Click Instructions

• One-Click: Starting a videoconference session
• How do invitees join a video session? (Account holder to account holder)
• One-Click: Ending a videoconference session

VSee Instructions

• VSee: Starting a videoconference session
• How do invitees join a video session? (Account holder to account holder)
• VSee: Ending a videoconference session

This article was last reviewed by our Support team on April 14, 2021.