Zoom, One-Click, or VSee: How do I enter a videoconference session? (Participant)

Support Center > Getting Started

Published 10/17/2016 at 7:41pm UTC

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This support article guides participants that have been invited to a SecureVideo session. 


SecureVideo has three different video platforms integrated: Zoom, One-Click, and VSee.

  • Zoom was set as the default video engine for new accounts starting May 2016, for greater quality in group sessions and challenging network environments. 
  • One-Click was introduced in October 2020 as an easy, no-install solution 
  • SecureVideo began in 2013 with VSee, and continues to support it as a video solution that allows for modular window control and session recording. 


If you are unsure which platform you are using, check the lower left hand corner of your Dashboard to see if the button says "Install Zoom" or "Install VSee". If there is no install button, and/or the session shows "One-Click" on the meeting panel or page, then it is a One-Click session.


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